Purchasing a service contract offers peace of mind that your device will be serviced regularly and there will be no surprising repair bills. However, there are some situations where it may not be the most cost-effective solution for your business. Basically, a service contract is like buying a maintenance package for your car. For a regular monthly fee, the service provider – usually the dealer from whom you rented or purchased the machine – offers all the maintenance, maintenance or repair work your device needs. A few important notes to keep in mind are what is not covered by a service contract. In particular, anything that could cause a device to malfunction (or not at all) but is not a fault of the device itself. If your business needs services not listed above, please contact us. Today, many contracts also include toner and preventive maintenance. For more information or to purchase these services, please call 1-800-821-2797 or contact your local Xerox office. When renting, you may need to have a service contract, and the cost is usually included in your lease. .